South Motors Mini - Shame on South Motors and MINI Cooper!!!
Be forewarned...Do not buy a MINI Cooper from South Motors! Bought a brand new 2012 MINI Countryman on May 21st, unfortunately I had a car accident May 24th- $10K worth of damages. Had car towed to South Motors body shop May 29th. Today it is Aug 10th and I still don't have my car back! At every turn, parts have not been available, and must be shipped from Europe. I have contacted EVERYONE and their mother at South Motors and the only answer they can give me is "Nothing we can do! It is a MINI Cooper parts issue." Jorge Herreira has been the only one at South Motors who has been most helpful. MINI USA tells me "When a new car model is released, we don't make many replacement parts because based on data, these parts will not be needed for awhile." I guess wherever MINI USA is, people don't get into accidents!
To add to the story I just found out that the latest missing parts, the seat belt buckles, will-not be available to ship from Europe for 10 BUSINESS DAYS!!! It will be 3 MONTHS or more before we get the car back!!!!!
All I have asked for throughout this whole mess is for someone, South Motor or MINI USA to give me a loner or pay for my rental beyond the 30 days my insurance paid for. NOBODY is willing to step up to the plate and provide some simple customer service.
South Motors was more than willing to stand behind MINI when they were selling me the car, but not so much now. Shame on you South Motors and MINI Cooper!!! And shame on me for buying MINI!
More Review Details
You May Also Like
- "I visited Jiffy Lube Store #3399 in Arlington, TX, on November 8, 2015, for a regular oil change. I drive a 2013 Toyota Camry, and opted for full synthetic since..."
- "So, first off, I have used Maaco before, with GREAT results at that. This time however, for the second 1997 Wrangler I have had painted by them, this was a..."
- "Mini Coopers are great looking vehicles, and a blast to drive. They have a fun, young appeal and exciting drivability. Mini has revolutionized the compact car class and..."
- "We went to McDonald located at 1140 Ushy 441, Lauderhil, FL 33313. We ordered food and sat when a gang came inside of Mcdonald. They were loudly arguing and no..."
- "You don't really have to spend $250 to save $0.25 per gallon of gas. There is always sales at Winn-Dixie that allow the customer, or guest, to save an extra..."
- "I bought some shoes from streetretro.com and I received shoes that were dirty, hand painted with glue all over the shoes. DO NOT BUY from this company. The customer service..."
- "I order a Xiaomi Router for the best price over the internet. It arrives very well quickly (2 weeks is fantastic quick knowing that it comes from China) and well packed..."
- "I use Younique since 2 months now. I had no problems what so ever... There are pricy but like we say the *** is always cheaper than quality. My only..."
- "Welcome to CrowfallGold.com. CrowfallGold.com was built by The ANT Tech LLC which foucses in providing Crowfall Gold for all Crowfall players.CrowfallGold.com is a professional online game service store which was..."